We have two methods. Standard and customized packaging. In standard packaging are determined some criteria such as boxes weight, pallets based on experiences. In customize packaging, our customers say requirements, then we consider and process their order based on their requirements

We have different ways to contact with our customers. You could contact with us via email, contact menu in website, social media included whats app, skype, telegram 24/7 days

Choose your aimed product(s) firstly in our website. Then contact with us to negotiation. Finally our sales & marketing manager or his experts contact you (call in usual via skype or whats app) to finalize contract and order.

Payment can be made on invoice by different methods based on two factors: background of relationship with buyer and volume of orders.  It could be determined in negotiation.

Gitifaraz take pride in the high levels of service that we offer, however, should a customer be unhappy with any part of our service we will reach a mutually satisfactory agreement within 24 hours to resolve any issues.